Enjoying a Safe Winter at Mt. Brighton

We’re passionate about the outdoors and our mountain communities, and we're committed to protecting these special places and everyone who comes to experience them.

OUR COMMITMENT TO SAFETY

WORKING TOGETHER TO BE SAFE

It takes the compassion, care and personal responsibility of everyone to help us ensure a safe mountain experience for all. With that in mind, we have reimagined the resort experience to further prioritize the health and safety of our employees and guests in response to COVID-19. Safety has always been one of our core values and we invite you to learn more below about the new procedures and protocols being implemented with your safety, our employees’ safety, and the safety of our communities in mind.

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Physical Distancing:

  • On mountain, our vast outdoor setting makes physical distancing easy. But in the base areas and other locations where it is more difficult to do so, we will have signage and decals to ensure guests remain six feet (two meters) apart.
  • Guests will be required to wear face coverings in certain areas. This includes in lines, when loading and unloading chairlifts, when loading and riding our gondolas and in indoor resort facilities. Guests are strongly encouraged to bring their own face coverings, but resorts will have them available upon request, subject to availability. Employees will be required to wear face coverings at all times.
  • Plexiglass barriers have been installed in areas where physical distancing measures are not possible, including at points of purchase.
  • Capacity of lifts and gondolas will be reduced to allow for physical distancing. Guests will only be allowed on lifts with travelers in their party.
  • Employees may limit the number of guests in any area of the resort to ensure proper physical distancing (e.g. parking lots, indoor facilities, common spaces, etc.).

 

Employee Protocols and Training:

  • All employees are required to wear a face covering and follow the company’s safety protocols and procedures at all times, including regular hand washing and the use of Personal Protective Equipment and Personal Protective Gear.
  • Employees will undergo daily health screenings and receive appropriate training to ensure safety.
  • Employees are required to stay at home if sick.

 

Enhanced Cleaning and Sanitization:

  • High-touch surfaces will be frequently cleaned and disinfected with EPA-approved products that kill the COVID-19 virus.
  • Enhanced cleaning and disinfecting will take place daily in our gondola cabins, frequently throughout the day in our public restrooms and after each use on our alpine slide and mountain coaster carts.
  • Hand sanitizing stations will be provided throughout the resort. Frequent handwashing is required of employees.
  • All transactions will be cashless for lift and gondola rides, mountain activities, on-mountain dining as well as the company's lodging, retail, and rental locations.

We'll continue to review and update our policies to adhere to the most up-to-date practices to keep employees and guests safe.

* Including in lines, when loading and riding in our gondolas or in indoor resort facilities, and whenever it is not possible to maintain a six feet distance from unknown parties. You are strongly encouraged to bring your own face coverings, but resorts will have them available upon request, subject to availability. Guests who are unwilling to comply with this safety requirement will not be permitted to participate in the experience. 

    Gondolas

  • Gondola Lines: Guests are asked to maintain physical distance from those not in their party. Markers will be placed six feet apart to assist guests while in line. Guests must wear a face covering while in line and when loading and unloading gondolas, as well as when riding a gondola cabin.
  • Loading & Unloading: Guests will only be allowed to ride with travelers in their parties. Guests will not be paired up or asked to ride the gondola with others.
  • Gondolas will be cleaned daily.

    Lodging

  • Guests will be asked to maintain physical distancing guidelines and use face coverings when in common areas.
  • One guest per family will be allowed to enter the lobby for check-in/out.
  • Transactions will be cashless.
  • Room keys will be cleaned and disinfected before they are placed into guest packets.
  • Click here for a list of applicable properties and details on our booking and cancellation policies.

    Dining

  • To ensure physical distancing, dining operations will run at reduced capacity with updated floor plans in common areas. Outdoor seating will be available.
  • On-mountain dining will be grab 'n go only and all transactions will be cashless.

    Rental and Retail Shops

  • High touch surfaces will be cleaned and disinfected frequently, and hand sanitizing stations will be available.
  • Updated floor plans and signage will help guests maintain physical distancing and direct the flow of traffic.
  • All transactions in ticket offices as well as in the Company’s retail and rental outlets will be cashless. 
  • Plexiglass barriers will be installed in areas where physical distancing measures are not possible.

    Ticket Windows

  • High touch surfaces will be cleaned and disinfected frequently, and hand sanitizing stations will be available.
  • All transactions will be cashless.
  • Plexiglass barriers will be installed in areas where physical distancing measures are not possible.

    Restrooms

  • Public restroom spaces will be cleaned and disinfected frequently throughout the day.
  • Capacity limits may be in place.

    Activities

  • Guest capacity may be limited when partaking in certain activities.
  • Limited activities will be offered during the initial phase of reopening, and we will continue to assess whether additional activities can be safely provided as the summer progresses and restrictions ease.